Communication Effectiveness: Tips for Active Listening and Straight Talking


From thoughts and feelings, to skills needed for active listening and straight talking, learn about the total communication process and become a more effective communicator.


What you can learn.

  • Review the communication process, from initial thoughts and feelings to active listening and straight talking
  • Assess your own communication style
  • Practice effective communication techniques through role plays

About this course:

Do you feel stuck listening to people who talk endlessly without coming to the point? Do you tune out or jump to conclusions about what someone is going to say? Do you find it difficult to carry on a conversation when the emotional level is high? Do you have trouble grasping the underlying message--its feeling and content--in a communication? Can't ask for what you want, or say what you don't want, without feeling guilty? If so, this course can make a difference in your communication. The course addresses the total communication process: the thoughts, feelings, and skills that are essential for active listening and straight talking. Students learn through lectures, discussions, self-assessment, and role playing. 

Contact Us

Speak to a program representative. Hours: Mon-Fri, 8am-5pm.
Ready to start
your future?
By signing up, you agree to UCLA Extension’s Privacy Policy.

vector icon of building

Corporate Education

Learn how we can help your organization meet its professional development goals and corporate training needs.

Learn More

vector icon of building

Donate to UCLA Extension

Support our many efforts to reach communities in need.

Innovation Programs

Student Scholarships

Coding Boot Camp

Lifelong Learning