Leadership Communication Strategies
MGMT X 490.996
Designed for those in leadership roles, this course will focus on interpersonal behaviors and communication skills with the goal of improving relationships, productivity, and the quality of work.
What you can learn.
- Overview basic communication skills such as listening, self-disclosure, and methods of expression
- Dive into more advanced skills such as nonverbal communication, influencing behaviors, and addressing hidden agendas
- Practice conflict management skills, assertiveness, and responding to criticism