Information Technology Management II

MGMT X 418.24A

This course is no longer available. All students who pay the application fee for Information Technology Management will have this course waived and only have to take seven courses to receive the Information Technology Management certificate.

READ MORE ABOUT THIS COURSE

About this course:

This course is no longer available. All students who pay the application fee for Information Technology Management will have this course waived and only have to take seven courses to receive the Information Technology Management certificate. Successful IT professionals and managers require skills in business, management, finance, and project management. This course provides students with the necessary knowledge and skills to effectively manage IT departments and successfully communicate with technical staff, business customers, vendors, and different levels of management. Topics include strategic and short-term IT planning; application development and management; infrastructure management; portfolio management; staffing and skill levels; vendor and contract management; outsourcing; IT metrics; change management; IT governance, and customer service. The course also provides a review of IT project management, budgets, IT benchmarking, business case development, and IT management best practices.
Suggested Prerequisites

It is advisable that you complete the following (or equivalent) since they are prerequisites for Information Technology Management II.

IT Management I. Two years of IT experience or consent of instructor.

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