Business Fundamentals for the Executive Assistant
MGMT X 430.811
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This course teaches essential organizational elements for executive assistance, including company structures, marketing, forecasting/budgeting processes, and customer relationship management.
What you can learn.
- Explore the executive assistant role across for-profit, nonprofit, and government organizations
- Understand accounting/finance roles, including reading financial statements and control reports
- Practice problem-solving, communicating with external stakeholders, and the roles of regulators
About this course:
An effective senior-level assistant must be grounded in business basics to represent either a for-profit, nonprofit, or a government agency leader well. This course teaches key elements in the value creation chain from customers/clients to organization leadership including typical organizational structures, marketing directions/strategies, the forecasting/budgeting processes, customer relationship management, accounting/finance roles, reading financial statements and control reports, problem-solving, key external stakeholders, roles of regulators, and much more. Learning objectives include a roadmap for understanding the specific employer organization, the executive's role/responsibilities, and likely support to be required from the assistant.