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Work at UCLA Extension

Use the power of education to transform lives, businesses, and communities.

As one of the largest and most comprehensive continuing education providers in the nation, UCLA Extension combines top-tier academics with practical, real-world applications. We are committed to the success of our students, both in and out of the classroom. Join our passionate team of instructors and staff, dedicated to helping people advance their careers and achieve their dreams.

Explore both teaching and career opportunities below.

Teaching at UCLA Extension

We are always looking for talented instructors to join our team.

As a UCLA Extension instructor, you will:

  • Be a part of UCLA, a world-class university, ranked the #1 public university in the United States
  • Help others grow, learn, and transform their lives
  • Share your experience and transfer your knowledge. Educate the next generation of professionals in your field
  • Engage with and learn from our diverse, dedicated, and goal-oriented student body
  • Gain support and training applicable to both new and experienced instructors who are looking to refine their skills and apply the most up-to-date and evidence-based teaching strategies in the classroom

Instructor Job Openings:

Careers at UCLA Extension

Behind every great course is a team of dedicated professionals working to ensure the best experience possible for students. UCLA Extension provides competitive benefits as well as continuing education.

As a UCLA Extension staff member, you will:

  • Be a part of UCLA, a world-class university, ranked the #1 public university in the United States
  • Help others grow, learn, and transform their lives
  • Earn one complimentary class for yourself or an immediate family member each quarter
  • Have access to medical coverage, disability insurance, a day care reimbursement plan, college savings plan, paid vacation, and retirement savings options, including an attractive pension plan

Open Staff Positions:

View open staff positions at UCLA Extension below. Opportunities can be also found on UCLA’s Career Opportunities website.

Under the general direction of Director, the Business Development Manager for Custom Programs is responsible for managing existing clients, identifying and developing new prospects, and generating new contracts and revenue from regional businesses and other organizations who seek custom professional development/training programs.  

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As one of the largest and most comprehensive continuing education providers in the nation, UCLA Extension combines top-tier academics with practical, real-world applications and is comprised of several hundred FTEs and over 2,000 instructors. Reporting to the Dean of UCLA Extension, the Director of Finance is responsible for developing and executing a strategic plan focused on maximizing financial sustainability that supports the overall strategy of serving students first, fostering academic excellence and reimagining learning.

As part of Extension's leadership team, the Director acts as a top advisor to the Dean and senior directors on financial matters. The Director has overall management responsibilities for Extension's key financial operations, including strategic planning, forecasting, budgeting, auditing, internal controls, accounting, purchasing, financial reporting, financial data management; as well as management of the annual budget and planning process. The incumbent provides institutional fiscal and statistical analyses, takes a lead role in the development of financial systems and auditing procedures, and supervises all administrative functions within the Budget and Financial Services Department. The incumbent also represents Extension, as assigned by the Dean, in budgetary and financial interactions with campus or System wide offices. 

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Under the general supervision of the Helpdesk Supervisor, the Help Desk Technician is responsible for providing innovative and responsive support to all UCLA Extension staff/instructors and students.

Help Desk Technician will assess and determine hardware and software needs, deploy and maintain hardware and software for administrative and program staff with equipment located in multiple metropolitan locations.

Additionally, this position will create staff accounts, act as liaison with campus and external entities on staff's behalf in troubleshooting issues involving external systems. Help Desk Technician is expected to provide exceptional customer service in a courteous and professional manner. 

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Under the direct supervision of the UCLA Extension International Student Office (ISO) Admission Manager and with frequent interaction with the Manager of the International Student Office, the ISO Admission Advisor is one of the team advisors supporting more than 1,300 annual applicants and 2,500 nonimmigrant international students enrolled in UCLA Extension certificate and English Language Programs. The Admission Advisor will proactively build relationships with prospective international students that encourage enrollment growth, promote UCLA Extension certificate programs and English Language Programs, and create a strong sense of connection to UCLA, Los Angeles and the benefits of studying in a vibrant city where dreams can come true.

The ISO Admission Advisor serves as the primary contact for prospective non-resident international students. The Advisor reviews and processes prospective student inquiries and applications, providing proactive, ongoing counseling/advising and responding to requests for information about immigration visa requirements, housing, health insurances, and life in Los Angeles. The Advisor assists the Admission Manager with invoicing, commission payments, and other billing related to the application process and (when possible) assists with the coordination of and participates in various student activities, including the quarterly New Student Orientation, housing check-in, new program start-ups, social events, and workshops.

This is a new, high-impact role for UCLA Extension on a newly formed ISO Admission team. Requires strong interpersonal relationship-building skills and an outgoing personality; experience working with an international population for whom English is not their first language; ability to work accurately and thoroughly in a fast-paced, high-demand work environment with frequent interruptions; and close collaboration with UCLA Extension academic program departments. The successful candidate will also have exceptional customer service instincts, enjoy working with diverse audiences, and contribute positively to a fun work environment. Must be able to thrive during periods of change and handle issues with sound professional judgment and maturity.

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Reporting to the Manager of the International Student Office (Primary Designated School Official), the Supervisor of the International Student Advisors in the International Student Office (ISO) plays a key leadership role for UCLA Extension, overseeing the International Student Advisor (DSO) team providing visa counseling to 1,300 non-immigrant applicants and 2,500 non-immigrant international students enrolled in UCLA Extension certificate and English language programs. The Supervisor and International Student Advisors are authorized by the U.S. Department of Homeland Security (DHS) to certify entrance eligibility by issuing the Certificate of Eligibility for Non-immigrant Student Status (Form I-20) to prospective students and dependents seeking F-1, F-2, M-1 or M-2 visas.

The Supervisor provides direct supervision of at least 3 full-time Advisors (SAO II), and is responsible for training, assigning work, coaching and evaluating performance, and making hiring recommendations to the Manager of the International Student Office. The Supervisor also coordinates quarterly student audits by the DSO team for continuing compliance with federal regulation In addition, the Supervisor They provides continuous counseling and advice to students regarding changes in residence, matters of employment, paid and unpaid curricular practical training and other elective internships, leaves of absence, travel within the United States and abroad while in status, changes in visa type, vacations, intra-institutional program transfers, transfers from and to other DHS authorized schools, and post-program-completion optional practical training (OPT).

The Supervisor will be asked to develop new work processes that ensure exceptional service to students while effectively meeting the needs of the International Student Office; audit I-20 applications in Destiny to ensure DSO accuracy and adherence to established processes; monitor ISO financial and enrollment records; actively contribute to the ISO Manager's development of an online orientation; and regularly update International Student Office webpages and promotional information. In addition, the Supervisor will work closely with the ISO Manager to coordinate various student activities and events, including the quarterly on-campus New Student Orientation, social events, and workshops.

The successful Supervisor candidate will demonstrate solid experience in leading, developing, and motivating talent, including partnering with the Manager and DSO team on developing goals, performance guidelines and service metrics, and fun/creative non-monetary incentive programs.

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Under the general direction of the Chief Student Experience Officer, the Manager of the UCLA Extension Enrollment Center oversees continuous improvement of cross-functional processes and develops methods to ensure extraordinary service to all UCLA Extension students and internal/external customers; identifies new potential workflows and technology accelerators that improve the enrollment experience for both students and Enrollment Specialists. 

The Manager will recruit, train, coach, mentor, and oversee at least 5 full-time professional Enrollment Specialists (Blank Assistant II), the Concurrent Enrollment and Proctoring Coordinator (SAO II), 3 part-time work-study positions, and seasonal part-time workers who contribute to the processing of 76,000 gross enrollments per year using a Virtual Contact Center (VCC) and a Student Information System housing more than 2 million student records. Ensures team compliance with and regular training in Federal Educational Rights and Privacy Act (FERPA) and Payment Card Industry (PCI) laws and standards. Partners closely with UCLA Extension Registrar to ensure Enrollment Center is compliant with UC and UCLA standards governing enrollment and record keeping. 

The Manager is responsible for forecasting staffing needs based on projected traffic volumes and historical data; assigning and shifting daily team work priorities using student/customer traffic data in the Virtual Contact Center (VCC); designing workflows to improve the student/customer experience and team efficiency in collaboration with partner units such as Information Technology Services and Program Services; identifying opportunities for Enrollment Specialists to proactively anticipate and address student needs; developing goals, performance guidelines, and fun/creative non-monetary incentive programs; establishing and managing Enrollment Specialist performance metrics, performance quality, and productivity; and measuring staff performance against established business goals and guidelines. Strong, demonstrated experience in leading, developing, and motivating talent is critical. Experience in overseeing service experiences through diverse channels (e.g., phone, e-mail, chat, SMS) is required. 

Additionally, the Manager provides capacity during peak enrollment periods by processing non-fee-based enrollments (e.g., comp enrollments, VA enrollments, and billings/recharges). Collaborates closely with departmental and Extension colleagues to investigate and resolve student complaints and enrollment-related system issues quickly. The Manager will be charged with interpreting business and performance data to propose changes to systems logic, business processes, and UNEX policy, and will prepare regular management reports and analyses. Finally, the Manager will plan, develop, and track the annual Enrollment Center operating budget and will maintain current knowledge of industry trends and benchmarks in enrollment centers, actively driving student/customer-service improvement strategies.  

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Under the general supervision of the Academic Program Director (CE), the Student Affairs Officer II manages the coordination and administration of certificate and sequential programs offering multiple specialization fields of study in the Business, Management and Legal Programs Department at UCLA Extension. Counsel 1000+ incoming, current and future students on the appropriate certificate program based on their academic backgrounds and career objectives. Conduct program orientations and ongoing student counseling sessions quarterly, and represent program units at educational fairs, International Student Orientation, and other relevant events. Plan, coordinate, and implement Program Career Fair events (for UCLA Extension students) which bring employers and certificate program candidates and graduates together. Coordinate efforts for Annual Graduation event that includes verifying accurate list of graduates and communicating event specifics to certificate graduates. Manage the administration and implementation of unit's internship program. Collaborate with program reps to ensure appropriate sequencing and scheduling of courses. 

This position involves the shared supervision of one full-time Program Assistant and the coordination and management of their day-to-day activities. Maintain contact with external accreditation agencies or bodies, and under the direction and guidance of the CE, use a professional level of expertise and judgment in interpreting and implementing external requirements and regulations as they affect student matriculation in programs. Work closely with Department's marketing manager to oversee the production and publication of certificate brochures, flyers, website updates, and other support materials. Also coordinate with marketing manager outreach and surveys to currently enrolled and graduated certificate students.

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Reporting to the Program Representative III in the UCLA Extension Department of the Arts, the Program Representative II in Architecture and Interior Design provides program implementation support for Architecture, Computer-Aided-Design (CAD), and non-core interior design program courses. Oversee approximately 20 courses per quarter. Create specialized offerings in Architecture, CAD, and Interior Design. Coordinate all CAD offerings with oversight of hardware and software requirements. Assist instructors with the development and implantation of on-line classes and monitor them throughout the quarter. Assist Continuing Educator (CE) in the development of new programs. Support PR III through implementation of unit marketing efforts including specialized promotional projects, including website, blogs, Twitter, Pinterest, postcards, Facebook, brochures, and special events such as Open Houses and gallery exhibitions. Provide department support such as counseling students, projecting course budgets, and general program troubleshooting. 

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Under the supervision of the Program Representative III (PRIII) and the general direction of the Continuing Educator (CE), the Program Representative II (PRII) plans, implements and manages a variety of engineering and technical management short courses. Short courses are two-to-five-day, intensive courses presented to a professional audience of graduate engineers and managers either on-campus or on-site at the company location. These courses have one or multiple instructors who travel to UCLA or to the company site from across the US, Canada, and abroad. Each course is marketed nationally and globally, attracting a large number of the participants from outside Southern California.

The Program Representative II (PRII) is responsible for implementing more than 50 on-campus and on-site short courses as well as providing assistance to the bi-annual Technical Management Program. In addition to serving as host for an on-campus course in progress, the PRII must also assist with the numerous tasks involved in the preparation of future courses, presentation of the current course, and the wrap-up details for past courses, and general clerical duties. The PRII must also assist with program development and research, and marketing. The PRII must work independently and collaboratively with program staff and instructors to ensure courses are run efficiently and with the highest customer service quality.

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