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Work at UCLA Extension

Use the power of education to transform lives, businesses, and communities.

As one of the largest and most comprehensive continuing education providers in the nation, UCLA Extension combines top-tier academics with practical, real-world applications. We are committed to the success of our students, both in and out of the classroom. Join our passionate team of instructors and staff, dedicated to helping people advance their careers and achieve their dreams.

Explore both teaching and career opportunities below.

Teaching at UCLA Extension

We are always looking for talented instructors to join our team.

As a UCLA Extension instructor, you will:

  • Be a part of UCLA, a world-class university, ranked the #1 public university in the United States
  • Help others grow, learn, and transform their lives
  • Share your experience and transfer your knowledge. Educate the next generation of professionals in your field
  • Engage with and learn from our diverse, dedicated, and goal-oriented student body
  • Gain support and training applicable to both new and experienced instructors who are looking to refine their skills and apply the most up-to-date and evidence-based teaching strategies in the classroom

Instructor Job Openings:

Careers at UCLA Extension

Behind every great course is a team of dedicated professionals working to ensure the best experience possible for students. UCLA Extension provides competitive benefits as well as continuing education.

As a UCLA Extension staff member, you will:

  • Be a part of UCLA, a world-class university, ranked the #1 public university in the United States
  • Help others grow, learn, and transform their lives
  • Earn one complimentary class for yourself or an immediate family member each quarter
  • Have access to medical coverage, disability insurance, a day care reimbursement plan, college savings plan, paid vacation, and retirement savings options, including an attractive pension plan

Open Staff Positions:

View open staff positions at UCLA Extension below. Opportunities can be also found on UCLA’s Career Opportunities website.

Under the general direction of Director, the Business Development Manager for Custom Programs is responsible for managing existing clients, identifying and developing new prospects, and generating new contracts and revenue from regional businesses and other organizations who seek custom professional development/training programs.  

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As one of the largest and most comprehensive continuing education providers in the nation, UCLA Extension combines top-tier academics with practical, real-world applications and is comprised of several hundred FTEs and over 2,000 instructors. Reporting to the Dean of UCLA Extension, the Director of Finance is responsible for developing and executing a strategic plan focused on maximizing financial sustainability that supports the overall strategy of serving students first, fostering academic excellence and reimagining learning.

As part of Extension's leadership team, the Director acts as a top advisor to the Dean and senior directors on financial matters. The Director has overall management responsibilities for Extension's key financial operations, including strategic planning, forecasting, budgeting, auditing, internal controls, accounting, purchasing, financial reporting, financial data management; as well as management of the annual budget and planning process. The incumbent provides institutional fiscal and statistical analyses, takes a lead role in the development of financial systems and auditing procedures, and supervises all administrative functions within the Budget and Financial Services Department. The incumbent also represents Extension, as assigned by the Dean, in budgetary and financial interactions with campus or System wide offices. 

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Under the general direction of the Chief Student Experience Officer, the Manager of the UCLA Extension Enrollment Center oversees continuous improvement of cross-functional processes and develops methods to ensure extraordinary service to all UCLA Extension students and internal/external customers; identifies new potential workflows and technology accelerators that improve the enrollment experience for both students and Enrollment Specialists. 

The Manager will recruit, train, coach, mentor, and oversee at least 5 full-time professional Enrollment Specialists (Blank Assistant II), the Concurrent Enrollment and Proctoring Coordinator (SAO II), 3 part-time work-study positions, and seasonal part-time workers who contribute to the processing of 76,000 gross enrollments per year using a Virtual Contact Center (VCC) and a Student Information System housing more than 2 million student records. Ensures team compliance with and regular training in Federal Educational Rights and Privacy Act (FERPA) and Payment Card Industry (PCI) laws and standards. Partners closely with UCLA Extension Registrar to ensure Enrollment Center is compliant with UC and UCLA standards governing enrollment and record keeping. 

The Manager is responsible for forecasting staffing needs based on projected traffic volumes and historical data; assigning and shifting daily team work priorities using student/customer traffic data in the Virtual Contact Center (VCC); designing workflows to improve the student/customer experience and team efficiency in collaboration with partner units such as Information Technology Services and Program Services; identifying opportunities for Enrollment Specialists to proactively anticipate and address student needs; developing goals, performance guidelines, and fun/creative non-monetary incentive programs; establishing and managing Enrollment Specialist performance metrics, performance quality, and productivity; and measuring staff performance against established business goals and guidelines. Strong, demonstrated experience in leading, developing, and motivating talent is critical. Experience in overseeing service experiences through diverse channels (e.g., phone, e-mail, chat, SMS) is required. 

Additionally, the Manager provides capacity during peak enrollment periods by processing non-fee-based enrollments (e.g., comp enrollments, VA enrollments, and billings/recharges). Collaborates closely with departmental and Extension colleagues to investigate and resolve student complaints and enrollment-related system issues quickly. The Manager will be charged with interpreting business and performance data to propose changes to systems logic, business processes, and UNEX policy, and will prepare regular management reports and analyses. Finally, the Manager will plan, develop, and track the annual Enrollment Center operating budget and will maintain current knowledge of industry trends and benchmarks in enrollment centers, actively driving student/customer-service improvement strategies.  

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Under the general supervision of the Academic Program Director (CE), the Student Affairs Officer II manages the coordination and administration of certificate and sequential programs offering multiple specialization fields of study in the Business, Management and Legal Programs Department at UCLA Extension. Counsel 1000+ incoming, current and future students on the appropriate certificate program based on their academic backgrounds and career objectives. Conduct program orientations and ongoing student counseling sessions quarterly, and represent program units at educational fairs, International Student Orientation, and other relevant events. Plan, coordinate, and implement Program Career Fair events (for UCLA Extension students) which bring employers and certificate program candidates and graduates together. Coordinate efforts for Annual Graduation event that includes verifying accurate list of graduates and communicating event specifics to certificate graduates. Manage the administration and implementation of unit's internship program. Collaborate with program reps to ensure appropriate sequencing and scheduling of courses. 

This position involves the shared supervision of one full-time Program Assistant and the coordination and management of their day-to-day activities. Maintain contact with external accreditation agencies or bodies, and under the direction and guidance of the CE, use a professional level of expertise and judgment in interpreting and implementing external requirements and regulations as they affect student matriculation in programs. Work closely with Department's marketing manager to oversee the production and publication of certificate brochures, flyers, website updates, and other support materials. Also coordinate with marketing manager outreach and surveys to currently enrolled and graduated certificate students.

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