Project Quality and Leadership

MGMT X 444.3

This course will train you on quality approaches to meet and exceed customer satisfaction, and communication strategies to develop a high-performing project team.

View Course Options
READ MORE ABOUT THIS COURSE
Fall
Winter
Spring
Summer
Online
In Person
Live Online
Starting at $1,050.00
As few as 10 weeks
4.0
View Course Options

What you can learn.

  • Understand the difference between grade and quality
  • Articulate the principles behind the quality methodologies including Plan-Do-Check-Act, Kaizen, and Six Sigma
  • Develop project metrics and process improvement measures for quality assurance and control on your products and services
  • Utilize the key quality management tools for preventive measures and corrective actions on project bottlenecks and root causes of problems
  • Identify project communication needs to enhance stakeholders’ engagement and interest to avoid confusion and problems
  • Identify physical and staffing resource needs on the project to avoid resource shortage and subsequent delays on the project

About this course:

Achieve a competitive advantage by applying data-driven improvement methodologies to manage quality measures on your projects to meet and exceed customer expectations. Sharpen your leadership skills to attain your project goals alongside team members and stakeholders and learn to use strong communication and interpersonal skills. This course helps you gain knowledge towards the PMP® Exam by PMI® and qualifies for the required 35 Contact Hours or PDU’s to apply for or maintain an existing PMP® certification.
PMI Authorized Training Partner Badge

UCLA Extension is a Premier Authorized Training Partner (ATP®) and is approved by PMI to issue professional development units (PDUs).

Spring 2025 Schedule

Date & Time
Details
Format
 
-
Monday 6:00PM - 9:00PM PT
Enrollment Closed
See Details
Instructor: Nareg Tovmassian
402983
Fee:
$1,050.00
In Personformat icon
Location: UCLA Extension Lindbrook Center in Westwood
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Visitors not permitted. Enrollment deadline: Apr. 6

Refund Deadline
Refunds only available from February 03, 2025 to April 13, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.
Schedule
Type
Date
Time
Location
Lecture
Mon Mar 31, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Apr 7, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Apr 14, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Apr 21, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Apr 28, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon May 5, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon May 12, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon May 19, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Jun 2, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
Lecture
Mon Jun 9, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 208
-
Tuesday 6:00PM - 9:00PM PT
Enrollment Closed
See Details
Instructor: Lori Garcia
402985
Fee:
$1,050.00
Live Onlineformat icon
Location: Remote Classroom
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Enrollment deadline: Apr. 6

Refund Deadline
Refunds only available from February 03, 2025 to April 13, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.
Schedule
Type
Date
Time
Location
Lecture
Tue Apr 1, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Apr 8, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Apr 15, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Apr 22, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Apr 29, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue May 6, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue May 13, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue May 20, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue May 27, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jun 3, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jun 10, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
-
This section has no set meeting times.
Enrollment Closed
See Details
Instructor: John Sarakatsannis
402727
Fee:
$1,050.00
Onlineformat icon
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Enrollment deadline: Apr. 6

Refund Deadline
Refunds only available from February 03, 2025 to April 13, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.
-
This section has no set meeting times.
Enrollment Closed
See Details
Instructor: John Sarakatsannis
404223
Fee:
$1,050.00
Onlineformat icon
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Enrollment deadline: Apr. 6

Refund Deadline
Refunds only available from February 03, 2025 to April 13, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.

Summer 2025 Schedule

Date & Time
Details
Format
 
-
Monday 6:00PM - 9:00PM PT
Available
See Details
Instructor: Nareg Tovmassian
403612
Fee:
$1,050.00
In Personformat icon
Location: UCLA Extension Lindbrook Center in Westwood
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Visitors not permitted. Enrollment deadline: Jun. 29

Refund Deadline
Refunds only available from April 28, 2025 to July 06, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.
Schedule
Type
Date
Time
Location
Lecture
Mon Jun 23, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Jun 30, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Jul 7, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Jul 14, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Jul 21, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Jul 28, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Aug 4, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Aug 11, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Aug 18, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
Lecture
Mon Aug 25, 2025
6:00PM PT - 9:00PM PT
UCLA Extension Lindbrook Center in Westwood
UCLA Extension Lindbrook Center 204AB
-
Tuesday 6:00PM - 9:00PM PT
Available
See Details
Instructor: Lori Garcia
403615
Fee:
$1,050.00
Live Onlineformat icon
Location: Remote Classroom
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Enrollment deadline: Jun. 29

Refund Deadline
Refunds only available from April 28, 2025 to July 06, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.
Schedule
Type
Date
Time
Location
Lecture
Tue Jun 24, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jul 1, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jul 8, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jul 15, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jul 22, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Jul 29, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Aug 5, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Aug 12, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Aug 19, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Aug 26, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
Lecture
Tue Sep 2, 2025
6:00PM PT - 9:00PM PT
Remote Classroom
-
This section has no set meeting times.
Available
See Details
Instructor: John Sarakatsannis
403617
Fee:
$1,050.00
Onlineformat icon
Updating...
See Details
Notes

Enrollment limited; early enrollment advised. Enrollment deadline: Jun. 29

Refund Deadline
Refunds only available from April 28, 2025 to July 06, 2025
Course Requirements
Book: Process Groups: A Practice Guide by Project Management Institute PMI
ISBN 9781628257830
Internet access required to retrieve course materials.

Contact Us

Ready to start
your future?
By signing up, you agree to UCLA Extension’s Privacy Policy.

vector icon of building

Corporate Education

Learn how we can help your organization meet its professional development goals and corporate training needs.

Learn More

vector icon of building

Donate to UCLA Extension

Support our many efforts to reach communities in need.

Innovation Programs

Student Scholarships

Lifelong Learning

See More