Project Quality and Leadership
This course will train you on quality approaches to meet and exceed customer satisfaction, and communication strategies to develop a high performing project team.
What you can learn.
- Understand the difference between grade and quality
- Articulate the principles behind the quality methodologies including Plan-Do-Check-Act, Kaizen, and Six Sigma
- Develop project metrics and process improvement measures for quality assurance and control on your products and services
- Utilize the key quality management tools for preventive measures and corrective actions on project bottlenecks and root causes of problems
- Identify project communication needs to enhance stakeholders’ engagement and interest to avoid confusion and problems
- Identify physical and staffing resource needs on the project to avoid resource shortage and subsequent delays on the project
About this course:
Achieve a competitive advantage by applying data-driven improvement methodologies to manage quality measures on your projects to meet and exceed customer expectations. Sharpen your leadership skills to attain your project goals alongside team members and stakeholders and learn to use strong communication and interpersonal skills. This course will help you gain knowledge towards the PMP® Exam by PMI® and qualifies for the required 35 Contact Hours or PDU’s to apply for or maintain an existing PMP® certification.
UCLA Extension is a Premier Authorized Training Partner (ATP) and is approved by PMI to issue professional development units (PDUs).
Summer 2021 Schedule
Available Format(s):
Course content is delivered through an online learning platform where you can engage with your instructor and classmates. There are no required live meetings, but assignments are due regularly.
Enrollment limited; early enrollment advised. Visitors not permitted.
Remote instruction courses are taught online in real-time with regularly scheduled class meetings held via Zoom. Course materials can be accessed any time through an online learning platform.
Enrollment limited; early enrollment advised. Visitors not permitted.
Available Format(s):
Course content is delivered through an online learning platform where you can engage with your instructor and classmates. There are no required live meetings, but assignments are due regularly.
Enrollment limited; early enrollment advised. Visitors not permitted.
Enrollment limited; early enrollment advised. Visitors not permitted.
Remote instruction courses are taught online in real-time with regularly scheduled class meetings held via Zoom. Course materials can be accessed any time through an online learning platform.
Enrollment limited; early enrollment advised. Visitors not permitted.
Available Format(s):
Course content is delivered through an online learning platform where you can engage with your instructor and classmates. There are no required live meetings, but assignments are due regularly.
Enrollment limited; early enrollment advised.
Remote instruction courses are taught online in real-time with regularly scheduled class meetings held via Zoom. Course materials can be accessed any time through an online learning platform.
Enrollment limited; early enrollment advised. Visitors not permitted.
Contact Us
This course applies towards the following certificates & specializations…
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