Project Quality and Leadership
This course will train you on quality approaches to meet and exceed customer satisfaction, and communication strategies to develop a high performing project team.
What you can learn.
- Understand the difference between grade and quality
- Articulate the principles behind the quality methodologies including Plan-Do-Check-Act, Kaizen, and Six Sigma
- Develop project metrics and process improvement measures for quality assurance and control on your products and services
- Utilize the key quality management tools for preventive measures and corrective actions on project bottlenecks and root causes of problems
- Identify project communication needs to enhance stakeholders’ engagement and interest to avoid confusion and problems
- Identify physical and staffing resource needs on the project to avoid resource shortage and subsequent delays on the project
About this course:
Achieve a competitive advantage by applying data-driven improvement methodologies to manage quality measures on your projects to meet and exceed customer expectations. Sharpen your leadership skills to attain your project goals alongside team members and stakeholders and learn to use strong communication and interpersonal skills. This course will help you gain knowledge towards the PMP® Exam by PMI® and qualifies for the required 35 Contact Hours or PDU’s to apply for or maintain an existing PMP® certification.
UCLA Extension is a Project Management Institute Registered Education Provider (R.E.P.) and is approved by PMI to issue professional development units (PDUs).
Spring 2020 Schedule
Available Format(s):
These courses are fully online and have no regular meeting times.
Required course in Project Management Certificate.
Enrollment limited to 25; early enrollment advised. Visitors not permitted. Internet access required. Materials required.
These courses meet regularly and are fully online. Click “See Details” below for more information.
Required course in Project Management Certificate.
Enrollment limited to 25; early enrollment advised. Visitors not permitted. Internet access required. Materials required.
Required course in Project Management Certificate.
Enrollment limited to 25; early enrollment advised. Visitors not permitted. Internet access required. Materials required.
This course is specifically designed for LA Metro employees only and is not open to the public. The public offering of this course are the other courses on this page.
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This course applies towards the following certificates & specializations…
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