User Experience Research

DESMA X 489.5G
Learn key concepts in user experience evaluation to better meet the needs of clients, colleagues and end-users. This course teaches research methodology and how to design, field and report on findings.
READ MORE ABOUT THIS COURSE

What you can learn.

  • Learn contextual observation, heuristic analysis, surveying, interviewing, persona development, and usability testing
  • Discover design opportunities, refine concepts and strategy, and test creative/design execution
  • Inform design decisions to meet the critical needs of constituents

About this course:

Today's designers must satisfy the needs of multiple constituents, including clients, colleagues, and, especially, end-users. The ultimate goal of experience research is to inform design decisions that meet the critical needs of constituents. User research helps assess gaps in an existing experience, discover design opportunities, refine concepts and strategy, and test the creative/design execution. This course covers the key concepts of evaluation and evaluation methods, and students develop both quantitative and qualitative measures, such as contextual observation, heuristic analysis, surveying, interviewing, focus groups, persona development, evaluation during the design/iteration cycle, usability testing, and analysis of systems in use. Designers leave the course with an understanding of which methods to use, given constraints, and how to design, field, and report on findings.
Suggested Prerequisites

It is advisable that you complete the following (or equivalent) since they are prerequisites for User Experience Research.

X 481.99AF User Experience I. 

Contact Us

Our team members are here to help. Hours: Mon-Fri, 8am-5pm.
Keep up to date on the latest news and offerings in UX/Graphic Design

vector icon of building

Corporate Education

Learn how we can help your organization meet its professional development goals and corporate training needs.

Learn More

vector icon of building

Donate to UCLA Extension

Support our many efforts to reach communities in need.

Innovation Programs

Student Scholarships

Coding Boot Camp

Lifelong Learning