User Experience Research
DESMA X 489.5G
Learn key concepts in user experience evaluation to better meet the needs of clients, colleagues and end-users. This course teaches research methodology and how to design, field and report on findings.
Winter
Summer
Online
Starting at $759.00
As few as 11 weeks
4.0
What you can learn.
- Contextual observation, heuristic analysis, surveying, interviewing, persona development, and usability testing
- Discover design opportunities, refine concepts and strategy, and test creative/design execution
- Inform design decisions to meet the critical needs of constituents
About this course:
Today's designers must satisfy the needs of multiple constituents, including clients, colleagues, and especially end-users. The ultimate goal of experience research is to inform design decisions that meet the critical needs of constituents. User research helps assess gaps in an existing experience, discover design opportunities, refine concepts and strategy, and test the creative/design execution. This course covers the key concepts of evaluation and evaluation methods, and students develop both quantitative and qualitative measures, such as contextual observation, heuristic analysis, surveying, interviewing, focus groups, persona development, evaluation during the design/iteration cycle, usability testing, and analysis of systems in use. Designers leave the course with an understanding of which methods to use, given constraints, and how to design, field, and report on findings.
Prerequisites
X 481.99AF User Experience I.
Winter 2021 Schedule
Available Format(s):
These courses are fully online and have no regular meeting times.
Enrollment Closed
-
This section has no set meeting times.
Instructor:
Navin Rizwi
377614
Fee:
$759.00
Refund Deadline
No refunds after January 09, 2021
Course Requirements
Book:
User Research: A Practical Guide to Designing Better Products and Services
by Stephanie Marsh
Kogan Page
ISBN 978-0749481049
Book:
Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy
by David Travis
CRC Press
ISBN 978-1138365353
This course applies towards the following certificates & specializations…
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