MGMT X 482.202
Organizations today are highly diverse workplaces. This course is designed to give you the knowledge and skills needed to successfully lead and communicate in your organization.
Starting at $765.00
As few as 11 weeks
What you can learn.
- Explore current approaches and strategies to building communication flows through a diverse organization
- Improve interpersonal skills, conflict resolution skills, and overall customer service
- Maximize leadership and communication skills through applied practice both in the classroom and outside the classroom
About this course:
Designed to give you the knowledge and skills necessary to lead and communicate in today's highly diverse workplace, this course provides the most current approaches to communicating and motivating employees with culturally different expectations. The course covers improved interpersonal relationships, team productivity, and overall customer service. You also learn innovative practices specifically geared to today's highly diverse workplace to resolve conflict. Maximize your leadership and communication skills and be ready to apply them immediately in the workplace and your personal life.
Summer 2019 Schedule
These courses are fully online, and there are no in-person classroom meetings.
Instructor: Steve Horowitz
Still accepting enrollments
Enrollment limited; early enrollment recommended. Internet access required. Materials required.
No refunds after June 28, 2019
Internet access required to retrieve course materials.
Book: Organizational Communication: Approaches and Processes by Katherine Miller
Book: The Message Maker by Dr. Steven Lawrence Horowitz
CreateSpace Independent Publishing Platform