Requirements Management and Communications

This course hones the business analyst skills in verbal and written communication in the context of building effective work groups and bringing forward recommendation(s) for acceptance and post-completion evaluation. Business analysts, in addition to their analytical skills, must work as collaborators, internal negotiators, motivators, and integrators for successful outcomes. Additionally, this key role requires the expertise and skills for communicating technical concepts to a varying audience, such as professional groups, hierarchical positions, or internal support departments. This course teaches you how to build effective work teams, guide them toward high potential pay-off outcomes while managing conflicts, issues and changes resulting in stakeholder agreements on the solution scope, and needed changes. A thorough understanding of the processes of requirements analysis, management, and communication is covered, which enables you to transform a collection of raw elicited requirements statements into complete and correct sets of requirements. This complete set of requirements in turn helps you effectively guide the development of your processes and system solutions. Other topics include examining tools and techniques for modeling system requirements, negotiating controversial issues with stakeholders, and documenting the requirements and supporting the review and approval of the solution requirements.