Leading Change: Overcoming Negative Emotional Processes

MGMT 715.15

Learn the role of the managerial leader in relationship to the emotional processes organizations experience when change is required.


What you can learn.

  • Understand the role of formal and informal leaders in change initiatives
  • Determine common themes in change theory
  • Understand listening as a means to effect change
  • Identify emotional processes that sabotage the change process
  • Gain an understanding of how to embrace resistance
  • Grasp the relationship between organizational lifecycles and change

About this course:

This course is an exploration of why people and the organizations they work in struggle to embrace or execute change initiatives and what managerial-leaders can do about it. Many leaders primarily focus on analytics and decision-making, but more often than not change initiatives fail as a result of ignoring emotional processes in the system. It is easier for leadership to create a sense of urgency about the need for change than it is to build a safe environment in which people can change. Emphasis will be placed on a key role of a leader when it comes to change–being a non-anxious presence.

Contact Us

Our team members are here to help. Hours: Mon-Fri, 8am-5pm
Ready to start
your future?
By signing up, you agree to UCLA Extension’s Privacy Policy.

vector icon of building

Corporate Education

Learn how we can help your organization meet its professional development goals and corporate training needs.

Learn More

vector icon of building

Donate to UCLA Extension

Support our many efforts to reach communities in need.

Innovation Programs

Student Scholarships

Coding Boot Camp

Lifelong Learning