Leading Change: Overcoming Negative Emotional Processes
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Learn the role of the managerial leader in relationship to the emotional processes organizations experience when change is required.
What you can learn.
- Understand the role of formal and informal leaders in change initiatives
- Determine common themes in change theory
- Understand listening as a means to effect change
- Identify emotional processes that sabotage the change process
- Gain an understanding of how to embrace resistance
- Grasp the relationship between organizational lifecycles and change
About this course:
This course is an exploration of why people and the organizations they work in struggle to embrace or execute change initiatives and what managerial-leaders can do about it. Many leaders primarily focus on analytics and decision-making, but more often than not change initiatives fail as a result of ignoring emotional processes in the system. It is easier for leadership to create a sense of urgency about the need for change than it is to build a safe environment in which people can change. Emphasis will be placed on a key role of a leader when it comes to change–being a non-anxious presence.