Course Drops, Transfers, and Withdrawals

Refunds

UCLA Extension Refund, Drop & Transfer Policy

Refund Policy

Refund requests will be accepted through the close of business on the final refund date, which is stated on your payment receipt.

If you are eligible for a refund:

Refund requests will not be accepted via U.S. or international mail in Spring or Summer Quarter 2020.

Certificate candidacy and miscellaneous application fees are nonrefundable.

Drop/Transfer Requests

A $30 administrative fee will be withheld from each class enrollment. Additional fees may be withheld as indicated in the course listings. A $50 administrative fee will be withheld from concurrent enrollments. Course transfer requests submitted on or before the final refund date will not be assessed a $30/$50 administrative fee.

UCLA Extension reserves the right to cancel, reschedule or combine courses at or before the first scheduled class if fewer than the required students enroll. If your course is canceled, discontinued or rescheduled before the first class meeting date, or if the instructor does not accept your application to attend a restricted course, we will contact you and issue a full refund. Classes canceled or discontinued due to an emergency may be eligible for a partial, full, or no refund (including the administrative fee), depending on the circumstance and the time of the quarter. Enrollments are not transferable.

Allow two weeks for refund checks and one week for American Express, Discover, JCB, MasterCard, and VISA credit vouchers. There are no cash refunds. Residual credit balances found on students’ accounts will automatically be returned after 180 days.

If the final refund date has passed, claims for exception to the course refund/drop/transfer policy will be considered only under the most unusual circumstances and only if the request is received within 90 days from the course end date. Send a letter describing your circumstance, with appropriate documentation, to refundexceptions@uclaextension.edu.

Student Account Balances

Prepayment of enrollment fees may be held on account up to 180 days; any unused balances will be refunded to the student after the retention period. Funds received from donors and sponsors will be processed as gift payments to students’ accounts; any unused balances will be refunded to the student. Funds received from donors and sponsors with restricted use will not be accepted.

Special Refund Policies

These are printed in course descriptions and special program announcements, if applicable. Please note that the last dates to refund are usually calculated to fall earlier and the amounts withheld from refunds are typically higher.

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