TMP Course Descriptions: Period 2

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Period 2: 10:20 AM - 12:20 PM

Course Overview

Personalize your focus of study by selecting a course from the offerings below. Scroll down to read the full course descriptions and instructor profiles for each option.

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B1 The Power of Proactive Persuasion: How to Sell Your Ideas, Project, Capabilities and Products
Led by: Laura Hyde, MEd, President, Morgan Training Company
B2 Reinvent Yourself and Thrive
Led by: Terry D. Schmidt, MBA, Management Concept Inc.
B3 Be the Boss: Move from a Technical Job to a Management Position
Led by: Marshall Gibson, PMP
B4 Creating and Sustaining Excellence in the Workplace
Led by: Robert Maurer, PhD Science of Excellence
B5 The Art of Positive Leadership
Led by: Felicia Zigman, FZ Coaching

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B1 | The Power of Proactive Persuasion:  How to Sell Your Ideas, Projects, Capabilities and Products

Today’s competitive business environments require that technical professionals be able to “sell”. Internally, you "sell" as you compete for resources, advance your projects and careers, get buy-in to ideas and strategies and promote change. Externally, you may participate in the selling of products, services, or projects to existing and potential customers.

Led by: Laura G. Hyde, MEd, Morgan Training Company

Do you have a well-defined process to follow and does it lead to success?  Or do you follow the typical path of technical professionals which is to “sell” with data; and if you don't get the result you want, you present more data?

This course shows how personal communication and persuasion skills are as rational as technical skills, and that you can learn and apply them just as systematically as you mastered your technical skills, helping you to interact with confidence and giving you credibility with your peers and customers/colleagues.  Some of the learnings include:

  • How to persuade colleagues/customers about an issue, e.g., to use a different approach or technology, to get funding for an idea, to change priority of a project, etc.
  • Understand and utilize a 9-step persuasion process that works in a technical environment
  • How to effectively persuade people whose personality and behavioral styles are different from yours
  • How to help your colleagues (team members, managers, subordinates, etc.) and/or customers discover they need your idea, product, service, etc. and why “convincing” doesn’t work
  • How to get people to feel urgency and take action

The focus is on the systematic application of a logical process, an understanding of the human elements involved, and on providing the necessary skills, strategies, and techniques to increase your professional as well as personal effectiveness. 

Through self-assessment surveys, you’ll learn about your communication and persuasion tendencies and how to be more effective in persuading colleagues and clients who are different.

Best practices are stressed along with a set of tools and techniques that can be applied immediately to persuasion situations. 

Industry specific examples are cited to assist with the application process.

Laura Hyde

Laura G. Hyde, MEd
President, Morgan Training Company

Laura Hyde focuses on applying principles of psychology to the technical communication and persuasion/“selling” environment. Drawing on her extensive experience in the computer hardware and software industry, she has developed an approach that has been enthusiastically embraced by technical professionals.

Ms. Hyde has a passion for filling the “tool boxes” of technical professionals with tools, strategies, and techniques that they can immediately utilize in their jobs to improve their effectiveness and efficiency. In addition to providing corporate training, Ms. Hyde is often called upon to speak at regional and national conferences on business development and communication effectiveness for technical enterprises. Recent clients include Robert Bosch Corp., Philips Semi-conductors, GE, Honeywell, Siemens, Plantronics, Lawrence Livermore, and Los Alamos National Laboratories.

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B2 | Reinvent Yourself and Thrive

Discover how to unlock your true life purpose, and how to perform at a high level of excellence. Experience this unusual learning adventure—if you dare

Led by: Terry D. Schmidt, MBA, Management Concept Inc.

This course provides an upbeat and supportive environment where you will learn to unlock your true potential and perform at new levels of personal and professional excellence. You’ll explore inner terrain that we don’t normally have the opportunity to travel. 

Learning Outcomes:

  • Discover your true life mission and learn how to harness your inner resource toward achieving it
  • Create a customized leadership identity and integrate that “prototype of excellence” into your nervous system
  • Understand how your early heroes and role models imprinted your values
  • Replace limiting paradigms with empowering beliefs and integrate new behaviors into your daily actions
  • Apply emotional intelligence strategies to step into optimum states of motivation, action, and high performance
  • Learn to confidently take action in uncomfortable situations despite fear or embarrassment
Terry D. Schmidt

Terry D. Schmidt, MBA
President, Management Pro

Terry Schmidt is a business strategy consultant who helps leaders and teams set clear goals and execute projects which achieve great results. He is president of ManagementPro.Com, a Seattle-based virtual organization with a world-wide roster of associate consultants. He earned his BS in Aerospace Engineering from the University of Washington and his MBA from Harvard.

Terry has worked in 42 countries and his clients include Fortune 100s’s, fast-growing smaller companies, the national research laboratories, and virtually every federal government agency. Before starting his own company, he worked for Boeing, NASA, the US Department of Transportation, and USAID/Thailand.

Terry’s nine published books topics include career/life strategy, marketing, and business strategy topics. His most popular is Strategic Project Management Made Simple (Wiley), included in this course.

He teaches strategy and execution at leading corporate universities and in executive management programs worldwide. He is the senior instructor in the UCLA Technical Management Program and also teaches at the MIT Professional Institute. Terry has trained over 25,000 professionals, and his programs have earned a reputation for being lively, innovative and effective.

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B3 | Be the Boss: Move from a Technical to a Managerial Position 

Learn to focus your technical strengths into powerful managerial skills in this highly interactive workshop.

Led by: Marshall Gibson, PMP

If you are considering becoming, have recently been assigned, or are already performing as a supervisor, team leader, or manager, this course provides you with the skills and knowledge to become a highly successful organizational leader.

Members of the technical staff who are promoted into leadership roles often feel that learning how to manage others is daunting. Many technically competent people feel that getting things done on their own is easier than accomplishing objectives through other people. But technical people already possess many of the skills needed to become excellent organizational leaders.

This unique, highly participative course makes a smooth transition to management simple and straightforward. It provides the opportunity to assess your leadership capabilities and “build on your strengths” to hone and focus your talents into powerful management skills. Learn how to set and clearly communicate goals for your organization, build strong self-directing teams, nurture collaboration, guide the efforts of individuals and groups to perform at the highest levels, and focus and motivate your employees and others to successfully achieve the organization’s goals. Every session employs case studies, interactive exercises, and powerful instruments to enhance the learning experience and ensure you can immediately take what you learn back to your workplace.

Topics Include:

Leadership and Management

  • What skills are necessary for effective managers?
  • What skills do you already possess?
  • What skills must you develop or enhance?
  • Modern directions of leadership and management
  • Getting feedback on your leadership performance (a 360-degree instrument)

Organizational Management

  • Organize
  • Staff
  • Delegate (unique instrument)
  • Manage corporate politics and parochialism


  • Current team practices
  • Enhance collaboration
  • Virtual teams
  • Diversity


  • Modern motivation theories
  • Influence decisions (SDI)
  • Sources of power

Performance Management

  • Monitoring performance
  • Assess progress (metrics)
  • Give feedback (performance appraisals)
  • Correcting undesirable behavior
  • Personal plan (unique instrument)
Marshall Gibson

Marshall Gibson, PMP

Marshall Gibson, PMP has extensive experience leading large and complex projects. He specializes in project management for information technology and computer infrastructure operations.

Mr. Gibson has over 25 years of experience in high tech industries. He has been a manager in various IT companies leading infrastructure, transformation and cloud initiatives.

Currently a program manager for Providence, a health care delivery organization, where he applies strategic project portfolio processes and streamlines IT service delivery and forecasting. He manages the suite of chartered programs and initiatives for Providence including asset and incident management, cloud migrations, device and network infrastructure, and business applications. He has also worked at 3Com, Hyundai, Tandem, University of Georgia, and The Walt Disney Company. He has managed many large projects including company acquisitions, corporate legacy system migrations, Oracle and SAP/ERP upgrades.

Mr. Gibson received his project management certificate from the University of California, Berkeley. He holds additional certifications in ITIL, Lean Six Sigma, and as a PMP® (Project Management Professional). His bachelor’s degree in computer science is from the University of Georgia.

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B4 | Creating and Sustaining Excellence in the Workplace

Learn how research has enlightened us about the skills necessary for success in work, health, and relationships. We’ll reveal the four most essential skills for effective leadership, and how to use them.

Led by: Robert Mauer, PhD

Psychology has traditionally studied individuals, couples, and organizations in difficulty. Most theories and therapies are based on the work of these groups. But this problem-oriented focus has limited the usefulness of psychology in helping people to create and sustain success. There is a body of research that has sought to understand the traits and behaviors of people and organizations that succeed in the areas of career; building healthy, productive work relationships; and maintaining good physical health. The studies reach surprisingly consistent conclusions regarding the skills that allow us to create, maintain, and enhance success. In this hands-on course, you learn the skills of creating and sustaining excellence in the workplace through a lively mix of lectures, films, live demonstrations, case studies, and role-play scenarios.

Topics include:

  • The 4 Skills of Successful People and Organizations
  • How Successful People Change
  • Strategies for Coping with Adversity in the Workplace
  • The Essential Skill to Look for in an Employee or Colleague
  • Preventing Conflict and Maximizing Collaboration
  • Dealing with the Emotional Challenges of Managing People
Robert Maurer

Robert Maurer, PhD
CEO and Founder, The Science of Excellence

Robert Maurer is the CEO and founder of the Science of Excellence, a consulting firm. His clients include American Express, Costco, Disney, Mazda, Wellpoint, Pepsi, the U.S. Navy and Air Force, as well as local government throughout the UK.

As the director of Behavioral Sciences for Family Medicine, Spokane and a faculty member with the University of Washington School of Medicine, Dr. Maurer has studied how individuals, families, and organizations sustain their excellence in health, relationship, and work. He is also an Associate Clinical Professor at the UCLA School of Medicine.

Dr. Maurer has appeared on ABC’s “20/20” in connection with his work on conflict resolution. A Los Angeles Times article profiled Dr. Maurer’s seminars on creativity. His book on creativity and change, One Small Step Can Change Your Life, was published in the fall of 2004 and now appears in 14 languages.

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B5 | The Art of Positive Leadership

Learn how to cultivate wellbeing and mindset in the workplace.

Led by: Felicia Zigman, FZ Coaching

Being technically exceptional is only half the responsibility of being a great leader. One of the key qualities of a highly effective leader is maximizing the performance of their team and each individual they lead.

Understanding and utilizing a variety of positive practices can have a direct impact on leaders, team members and organizations reaching their potential.

Discover how you as a leader can elevate the employee experience, maximize productivity, and build effectiveness, while strengthening team cohesion. This course will walk you through practical tools that will not only benefit your team, but also strengthen your own awareness and problem-solving skills, while developing effective working relationships.

Instructor Felicia Zigman

Felicia Zigman
FZ Coaching

Felicia Zigman has more than 20+ years of partnering with fast-paced, uniquely-cultured organizations as a leader, coach, and organizational development professional.

She works extensively in advertising, entertainment, hospitality, technology, start-up aerospace, and telecom industries, creating programs and other interventions that are practical, strategic and culturally aligned. She holds a Bachelor’s degree in Psychology and a Master’s in Behavior Change. Additionally she has earned several certifications in Positive Psychology (Happiness), Executive Coaching, Assessments, Health Behaviors and Adult Learning.

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Links to other course description and instructor bio pages:

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