Learn how to approach oral business communications
Learn how to communicate during meetings with colleagues and clients
Gain an understanding of how to develop your objective and tone appropriate for your audience
Learn how to prepare for your presentation
About this course:
This course provides a foundational summary of the manner in which to approach oral business communications, from informal one-on-one status reports to formal business presentations for larger audiences. It also covers how to communicate during meetings with colleagues and clients. Topics include understanding your objective; selecting the appropriate tone for the audience; preparation, including knowledge acquisition, time management, and validation of information; selecting supporting materials; handling questions; post presentation communication; and self-assessment.