Leadership Communication Strategies

MGMT X 490.996

Designed for those in leadership roles, this course will focus on interpersonal behaviors and communication skills with the goal of improving relationships, productivity, and the quality of work.

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Fall
Winter
Spring
Summer

What you can learn.

  • Overview basic communication skills such as listening, self-disclosure, and methods of expression
  • Dive into more advanced skills such as nonverbal communication, influencing behaviors, and addressing hidden agendas
  • Practice conflict management skills, assertiveness, and responding to criticism

About this course:

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity, and the quality of work. Topics include a review of basic communication skills: listening, self-disclosure, and methods of expression; more advanced skills: nonverbal communication, influencing behaviors, addressing hidden agendas, and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism. 

Contact Us

Speak to a program representative. Hours: Mon-Fri, 8am-5pm.
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