Leadership Communication Strategies

MGMT X 490.996

Designed for those in leadership roles, this course will focus on interpersonal behaviors and communication skills with the goal of improving relationships, productivity, and the quality of work.

View Course Options
READ MORE ABOUT THIS COURSE
Fall
Winter
Spring
Summer
Online
Starting at $795.00
As few as 11 weeks
4.0
View Course Options

What you can learn.

  • Overview basic communication skills such as listening, self-disclosure, and methods of expression
  • Dive into more advanced skills such as nonverbal communication, influencing behaviors, and addressing hidden agendas
  • Practice conflict management skills, assertiveness, and responding to criticism

About this course:

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity, and the quality of work. Topics include a review of basic communication skills such as listening, self-disclosure, and methods of expression; more advanced skills such as nonverbal communication, influencing behaviors, addressing hidden agendas, and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism. 

Spring 2023 Schedule

Date & Time
Details
Format
 
-
This section has no set meeting times.
Available
See Details
Instructor: Patricia Bravo
390792
Fee:
$795.00
Onlineformat icon
Updating...
ENROLL BY: Apr 3, 2023
See Details
Notes

Elective course in the Business Fundamentals Certificate.

Enrollment limited; early enrollment advised. Internet access required. 

Refund Deadline
No refunds after April 07, 2023
Course Requirements
Book: On Communication by Harvard Business Review Staff, Roberet B. Cialdini, Nick Morgan
Harvard Business Review Press
ISBN 9781422189863
Book: Communicate Like a Leader by Dianna Booher
Berrett-Koehler
ISBN 9781626569003
Course Syllabus
(Optional) Give and Take: Why Helping Others Drives Our Success by Adam Grant
©2014 Penguin Publishing Group
ISBN 9780143124986

Contact Us

Speak to a program representative. Hours: Mon-Fri, 8am-5pm.
phone-icon 310-206-4271
phone-icon bamcertificate@uclaextension.edu
Ready to start
your future?
By signing up, you agree to UCLA Extension’s Privacy Policy.

vector icon of building

Corporate Education

Learn how we can help your organization meet its professional development goals and corporate training needs.

Learn More

vector icon of building

Donate to UCLA Extension

Support our many efforts to reach communities in need.

Innovation Programs

Student Scholarships

Coding Boot Camp

Lifelong Learning