Leadership Communication Strategies

MGMT X 490.996

Designed for those in leadership roles, this course will focus on interpersonal behaviors and communication skills with the goal of improving relationships, productivity and the quality of work.

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Fall
Winter
Spring
Summer
Online
Starting at $855.00
As few as 11 weeks
4.0
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What you can learn.

  • Overview basic communication skills such as listening, self-disclosure, and methods of expression
  • Dive into more advanced skills such as nonverbal communication, influencing behaviors, and addressing hidden agendas
  • Practice conflict management skills, assertiveness, and responding to criticism

About this course:

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity and the quality of work. Topics include a review of basic communication skills such as listening, self-disclosure and methods of expression; more advanced skills such as nonverbal communication, influencing behaviors, addressing hidden agendas and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism. 

Fall 2024 Schedule

Date & Time
Details
Format
 
-
This section has no set meeting times.
Future Offering (Opens July 29, 2024 12:00:00 AM)
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Instructor: Patricia Bravo
399048
Fee:
$855.00
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Notes

Elective course in the Business Fundamentals Certificate.

Enrollment limited; early enrollment advised. Internet access required. 

Refund Deadline
No refunds after September 27, 2024
Course Requirements
Book: On Communication by Harvard Business Review Staff, Roberet B. Cialdini, Nick Morgan
Harvard Business Review Press
ISBN 9781422189863
Book: Communicate Like a Leader by Dianna Booher
Berrett-Koehler
ISBN 9781626569003
Course syllabus not yet available.
(Optional) Give and Take: Why Helping Others Drives Our Success by Adam Grant
©2014 Penguin Publishing Group
ISBN 9780143124986

Contact Us

Speak to a program representative. Hours: Mon-Fri, 8am-5pm.
phone-icon 310-206-4271
phone-icon bamcertificate@uclaextension.edu
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