Student Resources

For Online, Remote Instruction and Hybrid Courses

Canvas

UCLA Extension utilizes an online learning management system called Canvas. Within Canvas you can interact with your instructor and peers, find course materials, activities, assignments, quizzes, and more. Some courses also use Zoom to conduct scheduled, live-online class sessions.

If the course(s) you enrolled in uses Canvas, course content will be made accessible online through the Canvas platform beginning 2 days before the course start date (after 1:00 AM PT) until 30 days after the course end date.

You should receive an email when you may access Canvas, typically within 3 hours of completing registration. You can then follow the steps below to log in or request a password.

How to Log in or Create an Account in Canvas

Go to https://my.uclaextension.edu
Type in your email address (using the email provided when you enrolled)
Type in your Canvas password or click on "Forgot Password" to create a new password (new students will be prompted to create a new password)
Click the "Login" button

For best performance, Canvas should be used on an up-to-date version Chrome, Firefox, Edge, or Safari.

View the UCLA Extension Canvas "Getting Started" Guide

Canvas Technical Support

Chat live or call Canvas Support at (888) 307-3065.

Canvas Support is available 24/7.

Zoom Web Conference Tool

If your course has scheduled live online meetings, you will need to access Zoom.

Zoom is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Zoom area.

Before Accessing a Zoom Meeting

Make sure you are running the latest version of Zoom. Download the latest version
Test your audio, video, and Internet connection by joining the Zoom Meeting Test.

How to Enter a Zoom Meeting

Access your course in Canvas
Click on Zoom in the course navigation menu
Click the “Join” button to the right of the scheduled meeting
Click on "Open Zoom Meetings"
Success! You’re now in the Zoom Meeting

Additional Resources for Using Zoom:

Getting Started with Zoom

Canvas Zoom Notifications

Join a Zoom Meeting via Canvas

Access Meeting Recordings via Canvas

Participating in Zoom Meetings

Testing Internet Connection, Audio, and Video

Zoom Meeting Features

Zoom Meeting Best Practices

Best Practices for Using Zoom

Meeting Etiquette

Zoom Support

Email support@unexonline.zendesk.com

Please allow for a 24-hour response time, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.

Additional Resources

Instruction Methods

UCLA Extension offers a variety of learning formats. View Instruction Methods.

Please note: All students participating in-person will be required to follow University of California vaccination requirements and other public health safety measures. Learn More.