View the UCLA Extension Canvas "Getting Started" Guide
Canvas Technical Support
Chat live or call Canvas Support at (888) 307-3065.
Canvas Support is available 24/7.
Canvas
UCLA Extension utilizes an online learning management system called Canvas. Within Canvas you can interact with your instructor and peers, find course materials, activities, assignments, quizzes, and more. Some courses also use Zoom to conduct scheduled, live-online class sessions.
If the course(s) you enrolled in uses Canvas, course content will be made accessible online through the Canvas platform beginning 2 days before the course start date (after 1:00 AM PT) until 30 days after the course end date.
You should receive an email when you may access Canvas, typically within 3 hours of completing registration. You can then follow the steps below to log in or request a password.
Zoom Web Conference Tool
If your course has scheduled live online meetings, you will need to access Zoom.
Zoom is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Zoom area.
Before Accessing a Zoom Meeting
- Make sure you are running the latest version of Zoom. Download the latest version
- Test your audio, video, and Internet connection by joining the Zoom Meeting Test.
How to Enter a Zoom Meeting
- Access your course in Canvas
- Click on Zoom in the course navigation menu
- Click the “Join” button to the right of the scheduled meeting
- Click on "Open Zoom Meetings"
- Success! You’re now in the Zoom Meeting
Additional Resources for Using Zoom:
Zoom Support
Email support@unexonline.zendesk.com
Please allow for a 24-hour response time, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.
Additional Resources
Instruction Methods
UCLA Extension currently offers three modes of remote learning: online, hybrid, and remote instruction. View Instruction Methods.
A select number of UCLA Extension courses will be offered in-person at our classrooms in Westwood during Fall Quarter 2021. All students participating in-person will be required to follow University of California vaccination requirements and other public health safety measures. Learn More.
UCLA Bookstore
Course materials are available in-store and online from the UCLA Store.
To learn more, visit the UCLA Store's website.
International Students
For the most up-to-date requirements and study options, please visit Frequently Asked Questions for International Students.
If you have questions regarding your visa or traveling, please email the International Student Office at iso@uclaextension.edu.
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We appreciate your patience during this evolving situation.
For questions regarding your course(s) or program, please contact your program representative.
