Student Resources

Log in to Canvas

1. Go to https://my.uclaextension.edu
2. Type in your email address (using the email provided when you enrolled) 
3. Type in your Canvas Password or click on "Forgot Password" to create new password
4. Click the "Login" button

Canvas Technical Support

Chat live or call Canvas Support at (888) 307-3065. Canvas Support is available 24/7.

Adobe Connect Web Conference Tool

If your in-person class is transitioning to online delivery, your instructor may schedule live online meetings in Canvas using Adobe Connect.

Adobe Connect is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Conference Room.

How to enter an Adobe Connect Conference Room

Before accessing a session, please install Adobe Connect and run a diagnostic test to ensure that your computer and network are ready.

1. Access your course in Canvas
2. Click on Conference Room
3. Click on "Join"
4. Click on "Open Adobe Connect"
5. Download and install the Adobe Connect Add-in
6. Success! You’re now in the Conference Room

View detailed instructions for entering a conference room

"How-to" Guides

• Review technical requirements and test your computer compatibility before joining a meeting 
• Connect and control your audio and webcam
• Use interactive features in Adobe Connect
• Create a Study Group
• Participate in a Study Group

Adobe Connect Support

Email support@unexonline.zendesk.com

Please allow for a 24-hour response time, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.

Additional Resources

Remote Learning Course Descriptions

UCLA Extension is offering three modes of remote learning: online, hybrid, and remote instruction. View Instruction Methods.

UCLA Bookstore 

Course materials are available online. To learn more, see the UCLA Bookstore's Spring Quarter textbook FAQs.

International Students

For frequently asked questions (FAQ's) regarding remote (online) instruction, please download the FAQ's for International Students (pdf). 

If you have questions regarding your visa or traveling, please email the International Student Office at iso@uclaextension.edu. 

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We appreciate your patience during this evolving situation.

For questions regarding your course(s) or program, please contact your program representative.