Student Resources

For Online, Remote Instruction and Hybrid Courses
student logging into canvas using a laptop

Canvas

UCLA Extension utilizes an online learning management system called Canvas. Within Canvas you can interact with your instructor and peers, find course materials, activities, assignments, quizzes, and more. Some courses also use Zoom to conduct scheduled, live-online class sessions.

If the course(s) you enrolled in uses Canvas, course content will be made accessible online through the Canvas platform beginning 2 days before the course start date (after 1:00 AM PT) until 30 days after the course end date.

You should receive an email when you may access Canvas, typically within 3 hours of completing registration. You can then follow the steps below to log in or request a password.

 How to Log in or Create an Account in Canvas

  1. Go to https://my.uclaextension.edu
  2. Type in your email address (using the email provided when you enrolled) 
  3. Type in your Canvas password or click on "Forgot Password" to create a new password (new students will be prompted to create a new password)
  4. Click the "Login" button
For best performance, Canvas should be used on an up-to-date version Chrome, Firefox, Edge, or Safari.

 

    View the UCLA Extension Canvas "Getting Started" Guide

    Canvas Technical Support

    Chat live or call Canvas Support at (888) 307-3065.

    Canvas Support is available 24/7.

    Zoom Web Conference Tool

    If your in-person class has transitioned to online delivery, your instructor may schedule live online meetings in Canvas using Zoom.

    Zoom is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Zoom area.

    Before Accessing a Zoom Meeting

    1. Make sure you are running the latest version of Zoom. Download the latest version
    2. Test your audio, video, and Internet connection by joining the Zoom Meeting Test.

    How to Enter a Zoom Meeting

    1. Access your course in Canvas
    2. Click on Zoom in the course navigation menu
    3. Click the “Join” button to the right of the scheduled meeting 
    4. Click on "Open Zoom Meetings"
    5. Success! You’re now in the Zoom Meeting

    "How-to" Guides

    Getting Started with Zoom

    Participating in Zoom Meetings

    Zoom Meeting Best Practices

    Zoom Support

    Email support@unexonline.zendesk.com

    Please allow for a 24-hour response time, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.

    Additional Resources

    Remote Learning Instruction Methods

    UCLA Extension currently offers three modes of remote learning: online, hybrid, and remote instruction. View Instruction Methods.

    UCLA Bookstore 

    Course materials are available online. To learn more, see the UCLA Bookstore's textbook FAQs.

    International Students

    For frequently asked questions (FAQ's) regarding remote (online) instruction, please download the FAQ's for International Students (pdf). 

    If you have questions regarding your visa or traveling, please email the International Student Office at iso@uclaextension.edu

    We appreciate your patience during this evolving situation.

    For questions regarding your course(s) or program, please contact your program representative.

    Contact a Program Representative

    Our team members are here to help. Hours: Mon-Fri, 8am-5pm.

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