Student Resources

For Online, Remote Instruction and Hybrid Courses
student logging into canvas using a laptop

Canvas

UCLA Extension utilizes an online learning management system called Canvas. Within Canvas you can interact with your instructor and peers, find course materials, activities, assignments, quizzes, and more. Some courses also use Zoom to conduct scheduled, live-online class sessions.

If the course(s) you enrolled in uses Canvas, course content will be made accessible online through the Canvas platform beginning 2 days before the course start date (after 1:00 AM PT) until 30 days after the course end date listed in the syllabus (the first 14 days are full access; the rest are read-only).

You should receive an email when you may access Canvas, typically within 3 hours of completing registration, with steps to log in or request a password.

For best performance, Canvas should be used on an up-to-date version Chrome, Firefox, Edge, or Safari.

 

 

View the UCLA Extension Canvas "Getting Started" Guide

Canvas Technical Support

Hours of Operation
24 hours a day, 7 days a week (including holidays)

For Canvas Login Assistance
Visit the Canvas Login page and click on "Forgot Password?". 
Click on "Help" for further login assistance or if you do not receive the "forgot password" link via email. 
Please make sure to use the same email provided when you enroll. Note that access to Canvas is enabled 4 hours after enrollment.

For immediate Canvas technical support after you log in to Canvas, click on "Help" for assistance. Canvas Support is available 24/7.

For Further Canvas Assistance
Contact Academic Technology and Learning Support for further assistance (24-hour turnaround response except weekends and holidays. For a list of university holidays, see the academic calendar).

Zoom Web Conference Tool

If your course has scheduled live online meetings, you will need to access Zoom.

Zoom is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Zoom area.

Before Accessing a Zoom Meeting

  1. Make sure you are running the latest version of Zoom. Download the latest version
  2. Test your audio, video, and Internet connection by joining the Zoom Meeting Test.

How to Enter a Zoom Meeting

  1. Access your course in Canvas
  2. Click on Zoom in the course navigation menu
  3. Click the “Join” button to the right of the scheduled meeting 
  4. Click on "Open Zoom Meetings"
  5. Success! You’re now in the Zoom Meeting

Additional Resources for Using Zoom:

Zoom Support

Contact Academic Technology and Learning Support

Please allow for a 24-hour response time, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.

Additional Resources

Instruction Methods

UCLA Extension offers a variety of learning formats. View Instruction Methods.

 

UCLA Bookstore 

Course materials are available in-store and online from the UCLA Store. 

To learn more, visit the UCLA Store's website.

For questions regarding your course(s) or program, please contact your program representative.

Contact a Program Representative

Our team members are here to help. Hours: Mon-Fri, 8am-5pm.

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