Refunds

Refund requests will be accepted through the close of business on the final refund date, which is printed on your payment receipt. Drop requests may be requested:

  • Online: Visit uclaextension.edu, log in, and select the course(s) to drop or transfer from the "My Enrollment History" menu.
  • Phone: Call (800) 825-9971
  • In-Person: Westwood Enrollment Services Office, 10995 Le Conte Avenue, Suite 113 Los Angeles, CA 90024
  • Mail: UCLA Extension, Department K, P.O. Box 24901, Los Angeles, CA 90024-0901

Mailed requests will be considered on time if the envelope is postmarked on or before the final refund date. Certificate candidacy and miscellaneous application fees are nonrefundable.

Drop/Transfer Requests

A $30 administrative fee will be withheld from each class enrollment. Additional fees may be withheld as indicated in the course listings. A $50 administrative fee will be withheld from concurrent enrollments. Course transfer requests submitted on or before the final refund date will not be assessed a $30/$50 administrative fee.

UCLA Extension reserves the right to cancel, reschedule, or combine courses; to alter and discontinue curricula; and to change instructors. Because Extension receives no state tax support, courses may be canceled at the first scheduled class if fewer than the required minimum number of students enroll. If a course is canceled or rescheduled, you may request a transfer to another available course or refund in full.

Allow two weeks for refund checks and one week for American Express, Discover, JCB, MasterCard, and VISA credit vouchers. Refund checks are not allowed for fees paid by credit card. There are no cash refunds. Residual credit balances found on students' accounts will automatically be returned after 180 days.

If the final refund date has passed, an exception to this policy will be considered only under the most unusual circumstances and only if the request is received within 90 days from the course end date. Send a letter describing your circumstance, with appropriate documentation to:

UCLA Extension
Refunds
P.O. Box 24901
Los Angeles, CA 90024-0901
FAX: (310) 206-3223
email: refundexceptions@uclaextension.edu

Student Account Balances

Prepayment of enrollment fees may be held on account up to 180 days, any unused balances will be refunded to the student after the retention period. Funds received from donors and sponsors will be processed as gift payments to students' accounts, any unused balances will be refunded to the student. Funds received from donors and sponsors with restricted use will not be accepted.

Special Refund Policy

Special refund policies are printed in the course description and special program announcements throughout the catalog. Please note that the last date to refund are usually calculated to fall earlier than the standard deadlines and the amounts withheld from refunds are typically higher.

Withdrawal Policy

Students must petition to withdraw from courses prior to the last meeting and sitting for the final exam. You may petition for withdrawal by contacting Student and Alumni Services by phone at (800) 825-9971, by fax at (310) 206-3458, by email records@uclaextension.edu, or by using the online student portal at uclaextension.edu. Failure to attend classes or make complete payment does not constitute an official withdrawal.